MANAGEMENT SYSTEM CERTIFICATION

1. What is the process involved to be certified to the management system certification scheme (ISO 9001, MS 1900, TS 16949, ISO 14001, OHSAS 18001, ISO 27001, ISO 20000, ISO 22000 etc.)?

Submit Questionnaire
Fill Questionnaire in the Application Package and submit to SIRIM QAS International Sdn Bhd based on the information in the Questionnaire, a quotation will be prepared. The quotation provides an estimate for the total cost for certification.

Application
Upon acceptance of the quotation, the applicant is required to submit the application form together with the application fee. An audit team leader responsible for the client file will be appointed.

Stage 1 Audit
Stage 1 audit is carried out to determine the adequacy of the client’s management system documentation and readiness to proceed to the Stage 2 audit.

Stage 2 Audit
After the findings from the Stage 1 audit have been resolved, the client is to notify the Audit Team Leader on the readiness to proceed to the Stage 2 audit. The purpose of the Stage 2 audit is to evaluate the implementation, including effectiveness, of the client’s management system.

Recommendation
On satisfactory completion of the Stage 2 audit and verification of any non-conformity (ies) raised, the Audit Team Leader will prepare a recommendation report to the Certification Panel for approval.

Approval of Certification
The Certification Panel reviews and approves the recommendation for certification under the authority of the Certification Advisory Committee.

Issue of Certificate
The certificate will be issued upon payment of all fees due and the signing of the Certification Agreement. The certificate is valid for 3 years from the date of approval.

Surveillance Audit/ Recertification
All certified organizations will be subjected to one annual surveillance audit. In exceptional cases, two surveillance audits may be carried out annually. The first surveillance will be carried out 12 months from the last day of the Stage 2 audit. Renewal of certification is subject to a satisfactory Recertification audit carry out before the expiry of the certificate.

2. How much is the cost of certification?

The fee depends on the size of the organization, scope of certification, number of employees, location and type and number of scheme. For further details, please contact Sales and Business Development Section, Management System Certification Department at 603-55446403/5678 or email: ask.msc@sirim.my

3. What is the timeline for certification?

The timeline from application until the issuance of certificate may take at least 3-6 months depending on the readiness of the organization’s management system.

4. Where can I purchase the standard?

Standards may be purchased at:

Standard Support, Publication and Sales Section

Standard Development Department

SIRIM STS SDN. BHD.

Building 3, SIRIM COMPLEX

No. 1, Persiaran Dato’ Menteri,

Section 2 P. O. Box 7035, 40700 Shah Alam,

Selangor Darul Ehsan.

Contact Number:
Phone: 603-55446111
Fax: 603-55446348

www.msonline.gov.my

5. Do you offer training and consultancy services?

In order to ensure the independence and impartiality of our certification services as required by the accreditation body, SIRIM QAS International does not offer training and consultancy services.

6. Do the management system standards apply to my industry?

The standard requirements are intended to be applicable to all organizations regardless of type, size and product manufactured unless they are sector specific standards such as ISO/TS 16949 and ISO 13485 which are specifically applicable to the automotive industries and medical device industries, respectively. We have clients from diverse range of industries including the automotive sector, electrical and electronics products, civil engineering and construction materials, chemicals and materials, oil and gas, food, healthcare, public sectors etc.

7. My organization is very small. Can I get certified?

Yes, your organization can be certified provided that you can demonstrate compliance with the standard requirements.

8. What are the benefits of management system certification?

    The benefits of management system certification include, among others:
  • Enhances customer satisfaction by demonstrating ability to meet their specific requirements.
  • Makes the organization a supplier of choice by demonstrating the organization’s capability in managing a systematic process.
  • Cost savings through improved efficiency and productivity, as product or service deficiencies will be highlighted.
  • Increase market share and profit as your commitment towards certification will improve customer perception and help you retain current customers and attract new ones.
  • Certification will increase your organization’s image, brand reputation and can be a useful marketing tool.

9. Are SIRIM QAS International’s management system certifications recognized in other countries?

SIRIM QAS International is a nationally and internationally accredited institution. The IQNet registration mark together with accreditation by the United Kingdom Accreditation Service (UKAS) and the Department of Standards Malaysia (STANDARDS MALAYSIA) guarantee that our certification will be recognized anywhere in the world.

Through IQNet global network, SIRIM QAS International has become one of the world’s leading certification bodies. Our networking with foreign CBs and associated international certification organizations leads to worldwide market access.

10. Can the ISO 9001 be integrated with other management systems?

Yes, as some of the elements of the standard e.g. control of documents, records management, internal audit, competency, training and awareness, management review etc. are common with other standards such as ISO14001 & OHSAS 18001.

SIRIM QAS International offers the option of combined audits of two or more management systems (such as Quality Management System, Environmental Management System and Occupational Health and Safety Management System).

11. Why choose SIRIM QAS International?

SIRIM QAS International has a large pool of highly trained and experienced auditors who are qualified in accordance to the international standard requirements related to quality management systems. The competency of our multidiscipline auditors adds values to the audit process, reckoning the credibility of certificates issued by us.

12. If we obtained certification on management system, is my organization eligible for a tax deduction on the certification expenses?

As stated in the Income Tax Act 1967, under Paragraph 34(6)(ma), companies are entitled to claim double deduction for expenditure incurred for the purposes of obtaining certification for recognized quality systems and standards from a certification body as determined by the Minister of Finance.

As an accredited certification body by the STANDARDS MALAYSIA, companies which obtained certification from us are eligible for a tax deduction.

13. Which certifications suit my company’s ‘go green’ initiative?

14. Currently I am certified by other certification body. Can I transfer my certification to SIRIM QAS International?

Yes, absolutely. Please contact Sales and Business Development Section, Management System Certification Department at 603-55446403/5678 or email: ask.msc@sirim.my

15. How long is my certification valid?

The certification is valid for 3 years. However, surveillance audits will be conducted every year and re-certification audit will be conducted on the third year.

1. What is the process involved to be certified to the management system certification scheme (ISO 9001, MS 1900, TS 16949, ISO 14001, OHSAS 18001, ISO 27001, ISO 20000, ISO 22000 etc.)?

Submit Questionnaire
Fill Questionnaire in the Application Package and submit to SIRIM QAS International Sdn Bhd based on the information in the Questionnaire, a quotation will be prepared. The quotation provides an estimate for the total cost for certification.

Application
Upon acceptance of the quotation, the applicant is required to submit the application form together with the application fee. An audit team leader responsible for the client file will be appointed.

Stage 1 Audit
Stage 1 audit is carried out to determine the adequacy of the client’s management system documentation and readiness to proceed to the Stage 2 audit.

Stage 2 Audit
After the findings from the Stage 1 audit have been resolved, the client is to notify the Audit Team Leader on the readiness to proceed to the Stage 2 audit. The purpose of the Stage 2 audit is to evaluate the implementation, including effectiveness, of the client’s management system.

Recommendation
On satisfactory completion of the Stage 2 audit and verification of any non-conformity (ies) raised, the Audit Team Leader will prepare a recommendation report to the Certification Panel for approval.

Approval of Certification
The Certification Panel reviews and approves the recommendation for certification under the authority of the Certification Advisory Committee.

Issue of Certificate
The certificate will be issued upon payment of all fees due and the signing of the Certification Agreement. The certificate is valid for 3 years from the date of approval.

Surveillance Audit/ Recertification
All certified organizations will be subjected to one annual surveillance audit. In exceptional cases, two surveillance audits may be carried out annually. The first surveillance will be carried out 12 months from the last day of the Stage 2 audit. Renewal of certification is subject to a satisfactory Recertification audit carry out before the expiry of the certificate.

Note: Application package and process flow for each scheme could be downloaded from this website (www.sirim-qas.com.my)

2. How much is the cost of certification?

The fee depends on the size of the organization, scope of certification, number of employees, location and type and number of scheme. For further details, please contact Sales and Business Development Section, Management System Certification Department at 603-55446403/5678 or email: ask.msc@sirim.my

3. What is the timeline for certification?

The timeline from application until the issuance of certificate may take at least 3-6 months depending on the readiness of the organization’s management system.

4. Where can I purchase the standard?

Standards may be purchased at:
Information Resource Centre
SIRIM Berhad
Building 1, SIRIM Complex,
No. 1, Persiaran Dato’ Menteri,
Section 2 P. O. Box 7035, 40700 Shah Alam,
Selangor Darul Ehsan.

Contact Number:
Phone: 603-55446100
Fax: 603-55446114 www.msonline.gov.my

5. Do you offer training and consultancy services?

In order to ensure the independence and impartiality of our certification services as required by the accreditation body, SIRIM QAS International does not offer training and consultancy services.

6. Do the management system standards apply to my industry?

The standard requirements are intended to be applicable to all organizations regardless of type, size and product manufactured unless they are sector specific standards such as ISO/TS 16949 and ISO 13485 which are specifically applicable to the automotive industries and medical device industries, respectively. We have clients from diverse range of industries including the automotive sector, electrical and electronics products, civil engineering and construction materials, chemicals and materials, oil and gas, food, healthcare, public sectors etc.

7. My organization is very small. Can I get certified?

Yes, your organization can be certified provided that you can demonstrate compliance with the standard requirements.

8. What are the benefits of management system certification?

    The benefits of management system certification include, among others:

 

  • Enhances customer satisfaction by demonstrating ability to meet their specific requirements.
  • Makes the organization a supplier of choice by demonstrating the organization’s capability in managing a systematic process.
  • Cost savings through improved efficiency and productivity, as product or service deficiencies will be highlighted.
  • Increase market share and profit as your commitment towards certification will improve customer perception and help you retain current customers and attract new ones.
  • Certification will increase your organization’s image, brand reputation and can be a useful marketing tool.

 

9. Are SIRIM QAS International’s management system certifications recognized in other countries?

SIRIM QAS International is a nationally and internationally accredited institution. The IQNet registration mark together with accreditation by the United Kingdom Accreditation Service (UKAS) and the Department of Standards Malaysia (STANDARDS MALAYSIA) guarantee that our certification will be recognized anywhere in the world.

Through IQNet global network, SIRIM QAS International has become one of the world’s leading certification bodies. Our networking with foreign CBs and associated international certification organizations leads to worldwide market access.

10. Can the ISO 9001 be integrated with other management systems?

Yes, as some of the elements of the standard e.g. control of documents, records management, internal audit, competency, training and awareness, management review etc. are common with other standards such as ISO14001 & OHSAS 18001.

SIRIM QAS International offers the option of combined audits of two or more management systems (such as Quality Management System, Environmental Management System and Occupational Health and Safety Management System).

11. Why choose SIRIM QAS International?

SIRIM QAS International has a large pool of highly trained and experienced auditors who are qualified in accordance to the international standard requirements related to quality management systems. The competency of our multidiscipline auditors adds values to the audit process, reckoning the credibility of certificates issued by us.

12. If we obtained certification on management system, is my organization eligible for a tax deduction on the certification expenses?

As stated in the Income Tax Act 1967, under Paragraph 34(6)(ma), companies are entitled to claim double deduction for expenditure incurred for the purposes of obtaining certification for recognized quality systems and standards from a certification body as determined by the Minister of Finance.

As an accredited certification body by the STANDARDS MALAYSIA, companies which obtained certification from us are eligible for a tax deduction.

13. Which certifications suit my company’s ‘go green’ initiative?

    SIRIM QAS International offers the services related to ‘go green’ initiative as follows:

 

14. Currently I am certified by other certification body. Can I transfer my certification to SIRIM QAS International?

Yes, absolutely. Please contact Sales and Business Development Section, Management System Certification Department at 603-55446403/5678 or email: ask.msc@sirim.my

15. How long is my certification valid?

The certification is valid for 3 years. However, surveillance audits will be conducted every year and re-certification audit will be conducted on the third year.