Dear Valued Customer,
NOTIFICATION ON SALES AND SERVICES TAX (SST) IMPLEMENTATION
Government of Malaysia has implemented Sales and Services Tax (SST) on 1 September 2018.
We have recently be informed by the Royal Malaysian Customs (Customs) that the testing, inspection and certification services provided by us may be subject to the 6% service tax. Having said that, we are appealing with Customs on the matter. Meanwhile, in compliance with Customs request, we will be imposing the 6% service tax on our billing to you pending a resolution of the matter of authorities.
In the event that we obtain a favourable response from Customs that services are not subject to service tax, we will seek refund with Customs and accordingly returns the monies to you.
We apologize for any inconvenience caused. We thank to you for your kind understanding and appreciate your continuous.
Should you require further clarification on this matter
please contact us through firstname.lastname@example.org or call 03-55446400